@@ -32,6 +32,7 @@ const postGuidelines = (here = true) =>
3232 } with your question.
3333- It's always ok to just ask your question; you don't need permission.
3434- Someone will (hopefully!) come along and help you.
35+ - When your question is resolved, type \`!resolved\`.
3536\u200b
3637**How To Get Better Help**
3738- Explain what you want to happen and why…
@@ -54,6 +55,9 @@ const howToGiveHelp = listify(`
5455**How To Give *Better* Help**
5556- Get yourself the <@&${ trustedRoleId } > role at <#${ rolesChannelId } >
5657 - (If you don't like the pings, you can disable role mentions for the server.)
58+ - As a <@&${ trustedRoleId } >, if a thread appears to be resolved, run \`!resolved\` to mark it as such.
59+ - *Only do this if the asker has indicated that their question has been resolved.*
60+ - Conversely, you can run \`!reopen\` if the asker has follow-up questions.
5761
5862**Useful Snippets**
5963- \`!screenshot\` — for if an asker posts a screenshot of code
@@ -116,12 +120,12 @@ export async function helpForumModule(bot: Bot) {
116120
117121 bot . registerCommand ( {
118122 aliases : [ 'helper' , 'helpers' ] ,
119- description : 'Help System: Ping the @Helper role from a help thread ' ,
123+ description : 'Help System: Ping the @Helper role from a help post ' ,
120124 async listener ( msg , comment ) {
121125 if ( ! isHelpThread ( msg . channel ) ) {
122126 return sendWithMessageOwnership (
123127 msg ,
124- ':warning: You may only ping helpers from a help thread ' ,
128+ ':warning: You may only ping helpers from a help post ' ,
125129 ) ;
126130 }
127131
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