Skip to content

[IMP] General: inbound messages clarification #15586

New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Open
fw-bot wants to merge 1 commit into
base: 19.0
Choose a base branch
from
Open

[IMP] General: inbound messages clarification #15586

Changes from all commits
Commits
Show all changes
1 commit
Select commit
File filter

Filter by extension

Filter by extension
Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
9 changes: 9 additions & 0 deletions content/applications/general/email_communication/email_servers_inbound.rst
View file
Open in desktop
Original file line number Diff line number Diff line change
Expand Up @@ -201,6 +201,15 @@ Redirections
If the database is hosted on **Odoo Online** or **Odoo.sh**, using redirections is recommended. They
allow messages to be received without delay in the database.

.. warning::
When configuring email redirections with Microsoft 365 (Exchange Online), be aware that certain
technical limitations may affect your setup. Some users have reported that Microsoft 365 does not
support true redirection and only allows forwarding, which may not behave as needed for Odoo's
email routing.

For more information on Microsoft Exchange configuration, visit `Microsoft Learn
<https://learn.microsoft.com/en-us/exchange/exchange-online>`_.

It is mandatory to redirect the catchall and bounce address to the Odoo subdomain of the database.
Every other alias used must be redirected as well.

Expand Down