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[IMP] db: odoo accounts update #15530

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106 changes: 34 additions & 72 deletions content/administration/odoo_accounts.rst
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@@ -1,80 +1,42 @@
=================
Odoo.com accounts
=================
===========================
Odoo.com account management
===========================

This documentation is dedicated to edits made to an Odoo.com account. The following processes
describe how to delete an Odoo.com account, and how to change the password on an Odoo.com account.
Open the `Connection and Security page <https://www.odoo.com/my/security>`_ on your Odoo.com
account portal to:

Delete Odoo.com account
=======================
- Change your **password**.

To delete an Odoo.com account, start by clicking the profile icon in the upper-right corner
(represented by the username and icon) to reveal a drop-down menu. From the drop-down menu, select
:guilabel:`My Odoo.com account`, which reveals the user portal.
.. note::
- Changing your Odoo.com account's password also modifies the password used to sign in on the
database(s) you created with this account.
- You can set a specific password for your user to access a database by going to the
:ref:`database's settings <users/change-password>`; however, you will still be able to sign
in with your Odoo.com account password.
Comment on lines +13 to +15
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@auva-odoo auva-odoo Dec 2, 2025

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I'm not sure I understand this: is "your user" the user that's automatically created for the person who creates a db? (sorry not sure about this!). And if so, would that mean that that person would be able to sign into a db using two different passwords?


From the user portal, the delete option can be accessed by going to :menuselection:`My Account -->
Edit Security Settings --> Delete Account`. It can also be accessed by going to
`https://www.odoo.com/my/home <https://www.odoo.com/my/home>`_.
- Enable **two-factor authentication** using an authenticator app.
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@auva-odoo auva-odoo Dec 2, 2025

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Just my personal opinion but I think we could give a bit more information about the steps, like we did in the old version of this doc.

Also, should we mention Trusted devices (and how you can remove them) and the "Revoke all" button --> what does that do exactly? does it remove all trusted devices?

- **Log out** from all devices.
- **Delete** your account.
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I personnally don't see this option; why? when would someone not be able to delete their account exactly?


.. danger::
Deleting an Odoo account is irreversible. Be careful performing this action, as the Odoo.com
account is **not** retrievable once deleted.
.. danger::
Deleting your Odoo.com account is **irreversible**. Once deleted, your account **cannot be
retrieved**.

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and what about the Developer API key section? Should we at least refer to the documentation link provided on the page?

Upon clicking the :guilabel:`Delete Account` button, a pop-up window appears, requesting
confirmation for the account deletion.

.. image:: odoo_accounts/delete-account.png
:align: center
:alt: Clicking on the Delete Account button will populate a window verifying the change.

To confirm the deletion, enter the :guilabel:`Password` and the :guilabel:`Login` for the account
being deleted. Then, click the :guilabel:`Delete Account` button to confirm the deletion.

.. _odoocom/change_password:

Odoo.com account password change
================================

To change an Odoo.com account password, first login into the Odoo.com user account from the Odoo.com
login page. After logging-in, go to the upper-right corner of the screen, and click the :guilabel:`▼
(down arrow)` icon next to the profile icon. Then, select :guilabel:`My Account`, and a portal
dashboard appears.

To change the Odoo.com password, click on the :guilabel:`Edit Security Settings` link, below the
:menuselection:`Account Security` section. Next, make the necessary changes by typing in the current
:guilabel:`Password`, :guilabel:`New Password`, and verify the new password. Lastly, click on
:guilabel:`Change Password` to complete the password change.

.. note::
If a customer would like to change the login, contact Odoo support `here
<https://www.odoo.com/help>`_.
Open the `Account Information page <https://www.odoo.com/my/account>`_ to edit your account details,
including your **email address**.

.. note::
Passwords for Odoo.com users and portal users remain separate, even if the same email address is
used.

Add two-factor authentication
=============================

To add two-factor authentication, login into the Odoo.com user account from the Odoo.com login page.
After logging-in, go to the upper-right corner of the screen, and click the :guilabel:`▼ (down
arrow)` icon next to the :guilabel:`profile icon`. Then, select :guilabel:`My Account`, and a portal
dashboard appears.

If the user would like to turn on two-factor authentication (2FA) for Odoo.com access, click on the
:guilabel:`Edit Security Settings` link below the :menuselection:`Account Security` section.

Click on :guilabel:`Enable two-factor authentication` to turn on :abbr:`2FA (two-factor
authentication)`. Then, confirm the current password in the :guilabel:`Password` field. Next, click
on :guilabel:`Confirm Password`. Following that, activate :abbr:`2FA (two-factor authentication)` in
a :abbr:`2FA (two-factor authentication)` app (Google Authenticator, Authy, etc.), by scanning the
:guilabel:`QR code` or entering a :guilabel:`Verification Code`.

Finally, click on :guilabel:`Enable two-factor authentication` to complete the setup.

.. note::
Under :guilabel:`My Account` Odoo.com users can also access the following:

- :guilabel:`My Partner dashboard`
- :guilabel:`My In-App Services`
- :guilabel:`My Apps Dashboard`
- Changing your Odoo.com account's email address does not modify the email address used to sign
in to the database(s) you created with this account.
- You can set a specific email address for your user in a database by clicking your avatar in the
top-right corner and selecting :guilabel:`My Preferences`; however, you will still need to
sign in to the database using the email address used at the time of the database
creation.
- To change the email address used to sign in to a database, `contact Odoo Support
<https://www.odoo.com/help>`_.

.. tip::
Creating an account on a database does not create an Odoo.com account. If the email address of
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By "account on a database", do you mean a user? sorry i'm confused! 🙈

your Odoo.com account is :ref:`invited to a database <users/add-individual>`, the database will
appear under the `database manager <https://www.odoo.com/my/databases>`_ of your Odoo.com
account.
3 changes: 1 addition & 2 deletions content/administration/on_premise/deploy.rst
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Expand Up @@ -750,8 +750,7 @@ reset. The following process is for system administrators of an Odoo on-premise
how to manually reset and re-encrypt the master password.

.. seealso::
For more information about changing an Odoo.com account password, see this documentation:
:ref:`odoocom/change_password`.
:doc:`../odoo_accounts`

When creating a new on-premise database, a random master password is generated. Odoo recommends
using this password to secure the database. This password is implemented by default, so there is a
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