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[IMP] Sales: Minor invoicing policy clarification
Co-authored-by: <larm@odoo.com>
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content/applications/sales/sales/invoicing/invoicing_policy.rst

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Invoice based on delivered or ordered quantities
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================================================
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Different business policies might require different options for invoicing:
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Being able to have different invoicing options provides more flexibility. Different business
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policies might require different options for invoicing. Odoo has too invoicing options to allow
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businesses to make the best choice for their needs: *Invoice what is ordered* and *Invoice what is
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delivered*.
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- The *Invoice what is ordered* rule is used as the default mode in Odoo *Sales*, which means
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- The Invoice what is ordered rule is used as the default mode in Odoo **Sales**, which means
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customers are invoiced once the sales order is confirmed.
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- The *Invoice what is delivered* rule invoices customers once the delivery is done. This rule is
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often used for businesses that sell materials, liquids, or food in large quantities. In these
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cases, the ordered quantity may differ slightly from the delivered quantity, making it preferable
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to invoice the quantity actually delivered.
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- The Invoice what is delivered rule invoices customers once the delivery is done. This rule is
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often used for businesses that sell large quantities of physical goods in each sales order. In
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these cases, the ordered quantity may differ slightly from the delivered quantity based on product
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availability.
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.. example::
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A produce distributor using the invoice what is delivered rule sells 50 heads of lettuce to a
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restaurant. At the time the delivery is made, only 48 heads are available. The restaurant is
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invoiced for the 48 heads that are delivered, and later receives a second invoice for the
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remaining 2 heads when the distributor is able to complete the order.
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Being able to have different invoicing options provides more flexibility.
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Invoicing policy features
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=========================
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delivered`.
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.. image:: invoicing_policy/invoicing-policy-setting.png
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:align: center
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:alt: Choosing an invoicing policy on Odoo Sales.
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.. important::
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If the :guilabel:`Invoice what is delivered` rule is chosen, it is **not** possible to activate
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the :guilabel:`Automatic Invoice` feature, which automatically generates invoices when an online
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payment is confirmed.
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Activating an invoicing policy rule automatically applies the chosen policy rule to all newly
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created products. Any existing products **must** have their invoicing policy manually updated on
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their product forms. Additionally, if the :guilabel:`Invoice what is delivered` rule is chosen,
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it is **not** possible to activate the :guilabel:`Automatic Invoice` feature, which automatically
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generates invoices when an online payment is confirmed.
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Invoicing policy on product form
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================================
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Changing the invoicing policy on product forms
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==============================================
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On any product page, via the :menuselection:`Sales app --> Products --> Products dashboard`, locate
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the :guilabel:`Invoicing Policy` option located under the :guilabel:`General Information` tab. It
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can be changed manually using the drop-down menu.
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First, navigate to a product page through :menuselection:`Sales app --> Products --> Products
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dashboard`. Locate the :guilabel:`Invoicing Policy` option located under the :guilabel:`General
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Information` tab. Use the drop-down menu to change the policy.
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.. image:: invoicing_policy/invoicing-policy-general-info-tab.png
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:align: center
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:alt: How to change your invoicing policy on a product form on Odoo Sales.
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:alt: How to change invoicing policy on a product form on Odoo **Sales**.
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Impact on sales flow
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====================
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In Odoo *Sales*, the basic sales flow starts with the creation of a quotation. Then, that quotation
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is sent to a customer. Next, it needs to be confirmed, which turns the quotation into a sales order.
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This, in turn, creates an invoice.
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In Odoo *Sales*, the basic sales flow starts with the creation of a quotation that is sent to a
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customer. Confirming the quotation creates a sales order, and confirming the sales order creates an
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invoice.
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The following is a breakdown of how invoicing policy rules impact the aforementioned sales flow:
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The following is a breakdown of how invoicing policy rules impact the sales flow:
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- :guilabel:`Invoice what is ordered`: No impact on the basic sales flow. An invoice is created as
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soon as a sale is confirmed.
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- :guilabel:`Invoice what is delivered`: Minor impact on sales flow, because the delivered quantity
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needs to be manually entered on the sales order. Or, the *Inventory* app can be installed and used
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to confirm the delivered quantity before creating an invoice with the *Sales* app.
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needs to be manually entered on the sales order. Alternatively, the **Inventory** app can be
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installed and used to confirm the delivered quantity before creating an invoice.
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.. warning::
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If a user attempts to create an invoice without validating the delivered quantity, the following
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error message appears: :guilabel:`There is no invoiceable line. If a product has a Delivered
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quantities invoicing policy, please make sure that a quantity has been delivered.`
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If a user attempts to create an invoice without validating the delivered quantity, the system
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returns an error message alerting them to the issue.
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.. image:: invoicing_policy/invoicing-policy-error-message.png
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:align: center
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:alt: If Delivered Quantities invoicing policy is chosen, ensure a quantity has been delivered.
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.. note::
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Once a quotation is confirmed, and the status changes from :guilabel:`Quotation sent` to
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:guilabel:`Sales order`, the delivered and invoiced quantities are available to view, directly
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from the sales order. This is true for both invoicing policy rule options.
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:alt: If Delivered Quantities invoicing policy is chosen, ensure a quantity has been
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delivered.
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.. image:: invoicing_policy/invoicing-policy-order-lines.png
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:align: center
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:alt: How to see your delivered and invoiced quantities on Odoo Sales.
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Once a quotation is confirmed, and the status changes from :guilabel:`Quotation sent` to
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:guilabel:`Sales order`, the delivered and invoiced quantities are available to view, directly from
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the sales order. This is true for both invoicing policy rule options.
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Odoo automatically adds the quantities to the invoice, both :guilabel:`Delivered` and
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:guilabel:`Invoiced`, even if it's a partial delivery, when the quotation is confirmed.
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.. image:: invoicing_policy/invoicing-policy-order-lines.png
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:alt: How to see delivered and invoiced quantities on Odoo Sales.
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Finally, there are a few different options to create an invoice: :guilabel:`Regular invoice`,
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:guilabel:`Down payment (percentage)` or :guilabel:`Down payment (fixed amount)`.
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Odoo automatically adds the quantities to the invoice, both :guilabel:`Delivered` and
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:guilabel:`Invoiced`, even if it's a partial delivery, when the quotation is confirmed.
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.. seealso::
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Be sure to check out the documentation explaining down payment options to learn more:
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:doc:`/applications/sales/sales/invoicing/down_payment`
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