|
1 | | -================= |
2 | | -Odoo.com accounts |
3 | | -================= |
| 1 | +=========================== |
| 2 | +Odoo.com account management |
| 3 | +=========================== |
4 | 4 |
|
5 | | -This documentation is dedicated to edits made to an Odoo.com account. The following processes |
6 | | -describe how to delete an Odoo.com account, and how to change the password on an Odoo.com account. |
| 5 | +Open the `Connection & Security page <https://www.odoo.com/my/security>`_ on your Odoo.com |
| 6 | +account portal to: |
7 | 7 |
|
8 | | -Delete Odoo.com account |
9 | | -======================= |
| 8 | +- Change your **password**. |
10 | 9 |
|
11 | | -To delete an Odoo.com account, start by clicking the profile icon in the upper-right corner |
12 | | -(represented by the username and icon) to reveal a drop-down menu. From the drop-down menu, select |
13 | | -:guilabel:`My Odoo.com account`, which reveals the user portal. |
| 10 | + .. note:: |
| 11 | + - Changing your Odoo.com account's password also modifies the password used to sign in on the |
| 12 | + database(s) you created with this account. |
| 13 | + - You can set a specific password for your user to access a database by going to the |
| 14 | + :ref:`database's settings <users/change-password>`; however, you will still be able to sign |
| 15 | + in with your Odoo.com account password. |
14 | 16 |
|
15 | | -From the user portal, the delete option can be accessed by going to :menuselection:`My Account --> |
16 | | -Edit Security Settings --> Delete Account`. It can also be accessed by going to |
17 | | -`https://www.odoo.com/my/home <https://www.odoo.com/my/home>`_. |
| 17 | +- Enable **two-factor authentication** using an authenticator app. |
| 18 | +- **Log out** from all devices. |
| 19 | +- **Delete** your account. |
18 | 20 |
|
19 | | -.. danger:: |
20 | | - Deleting an Odoo account is irreversible. Be careful performing this action, as the Odoo.com |
21 | | - account is **not** retrievable once deleted. |
| 21 | + .. danger:: |
| 22 | + Deleting your Odoo.com account is **irreversible**. Once deleted, your account **cannot be |
| 23 | + retrieved**. |
22 | 24 |
|
23 | | -Upon clicking the :guilabel:`Delete Account` button, a pop-up window appears, requesting |
24 | | -confirmation for the account deletion. |
25 | | - |
26 | | -.. image:: odoo_accounts/delete-account.png |
27 | | - :align: center |
28 | | - :alt: Clicking on the Delete Account button will populate a window verifying the change. |
29 | | - |
30 | | -To confirm the deletion, enter the :guilabel:`Password` and the :guilabel:`Login` for the account |
31 | | -being deleted. Then, click the :guilabel:`Delete Account` button to confirm the deletion. |
32 | | - |
33 | | -.. _odoocom/change_password: |
34 | | - |
35 | | -Odoo.com account password change |
36 | | -================================ |
37 | | - |
38 | | -To change an Odoo.com account password, first login into the Odoo.com user account from the Odoo.com |
39 | | -login page. After logging-in, go to the upper-right corner of the screen, and click the :guilabel:`▼ |
40 | | -(down arrow)` icon next to the profile icon. Then, select :guilabel:`My Account`, and a portal |
41 | | -dashboard appears. |
42 | | - |
43 | | -To change the Odoo.com password, click on the :guilabel:`Edit Security Settings` link, below the |
44 | | -:menuselection:`Account Security` section. Next, make the necessary changes by typing in the current |
45 | | -:guilabel:`Password`, :guilabel:`New Password`, and verify the new password. Lastly, click on |
46 | | -:guilabel:`Change Password` to complete the password change. |
47 | | - |
48 | | -.. note:: |
49 | | - If a customer would like to change the login, contact Odoo support `here |
50 | | - <https://www.odoo.com/help>`_. |
| 25 | +Open the `Edit information page <https://www.odoo.com/my/account>`_ to edit your account |
| 26 | +information, including your **email address**. |
51 | 27 |
|
52 | 28 | .. note:: |
53 | | - Passwords for Odoo.com users and portal users remain separate, even if the same email address is |
54 | | - used. |
55 | | - |
56 | | -Add two-factor authentication |
57 | | -============================= |
58 | | - |
59 | | -To add two-factor authentication, login into the Odoo.com user account from the Odoo.com login page. |
60 | | -After logging-in, go to the upper-right corner of the screen, and click the :guilabel:`▼ (down |
61 | | -arrow)` icon next to the :guilabel:`profile icon`. Then, select :guilabel:`My Account`, and a portal |
62 | | -dashboard appears. |
63 | | - |
64 | | -If the user would like to turn on two-factor authentication (2FA) for Odoo.com access, click on the |
65 | | -:guilabel:`Edit Security Settings` link below the :menuselection:`Account Security` section. |
66 | | - |
67 | | -Click on :guilabel:`Enable two-factor authentication` to turn on :abbr:`2FA (two-factor |
68 | | -authentication)`. Then, confirm the current password in the :guilabel:`Password` field. Next, click |
69 | | -on :guilabel:`Confirm Password`. Following that, activate :abbr:`2FA (two-factor authentication)` in |
70 | | -a :abbr:`2FA (two-factor authentication)` app (Google Authenticator, Authy, etc.), by scanning the |
71 | | -:guilabel:`QR code` or entering a :guilabel:`Verification Code`. |
72 | | - |
73 | | -Finally, click on :guilabel:`Enable two-factor authentication` to complete the setup. |
74 | | - |
75 | | -.. note:: |
76 | | - Under :guilabel:`My Account` Odoo.com users can also access the following: |
77 | | - |
78 | | - - :guilabel:`My Partner dashboard` |
79 | | - - :guilabel:`My In-App Services` |
80 | | - - :guilabel:`My Apps Dashboard` |
| 29 | + - Changing your Odoo.com account's email address does not modify the email address used to sign |
| 30 | + in to the database(s) you created with this account. |
| 31 | + - You can set a specific email address for your user in a database by clicking your avatar in the |
| 32 | + top-right corner and selecting :guilabel:`My Preferences`; however, you will still need to |
| 33 | + sign in to the database using the email address used at the time of the database |
| 34 | + creation. |
| 35 | + - To change the email address used to sign in to a database, `contact Odoo Support |
| 36 | + <https://www.odoo.com/help>`_. |
| 37 | + |
| 38 | +.. tip:: |
| 39 | + Creating an account on a database does not create an Odoo.com account. If the email address of |
| 40 | + your Odoo.com account is :ref:`invited to a database <users/add-individual>`, the database will |
| 41 | + appear under the `database manager <https://www.odoo.com/my/databases>` of your Odoo.com account. |
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