Support Detail Page

Author: FalkWolsky

client/packages/lowcoder-design/package.json

@@ -13,7 +13,7 @@
     "react-virtualized": "^9.22.3",
     "rehype-raw": "^6.1.1",
     "rehype-sanitize": "^5.0.1",
-    "remark-gfm": "^3.0.1",
+    "remark-gfm": "^4.0.0",
     "simplebar": "^6.2.5",
     "simplebar-react": "^3.2.4"
   },

client/packages/lowcoder/package.json

@@ -91,7 +91,7 @@
     "regenerator-runtime": "^0.13.9",
     "rehype-raw": "^6.1.1",
     "rehype-sanitize": "^5.0.1",
-    "remark-gfm": "^3.0.1",
+    "remark-gfm": "^4.0.0",
     "resize-observer-polyfill": "^1.5.1",
     "simplebar-react": "^3.2.4",
     "sql-formatter": "^8.2.0",

client/packages/lowcoder/src/api/supportApi.ts

@@ -110,12 +110,64 @@ export const getTicket = async (ticketKey : string) => {
   };
   try {
     const result = await SupportApi.secureRequest(apiBody);
-    return result?.data?.data?.length === 1 ? result.data.data as any : null;
+    return result?.data?.length === 1 ? result.data as any : null;
   } catch (error) {
     console.error("Error getting individual Support Ticket: ", error);
     throw error;
   }
 };
 
+export const updateTicketDescription = async (ticketKey : string, newDescription : string) => {
+
+  const apiBody = {
+    path: "webhook/support/get-issue",
+    data: {"ticketKey" : ticketKey},
+    method: "post",
+    headers: lcHeaders
+  };
+  try {
+    const result = await SupportApi.secureRequest(apiBody);
+    return result?.data?.length === 1 ? result.data as any : null;
+  } catch (error) {
+    console.error("Error getting individual Support Ticket: ", error);
+    throw error;
+  }
+};
+
+export const addComment = async (ticketKey : string, newComment : string) => {
+
+  const apiBody = {
+    path: "webhook/support/get-issue",
+    data: {"ticketKey" : ticketKey},
+    method: "post",
+    headers: lcHeaders
+  };
+  try {
+    const result = await SupportApi.secureRequest(apiBody);
+    return result?.data?.length === 1 ? result.data as any : null;
+  } catch (error) {
+    console.error("Error getting individual Support Ticket: ", error);
+    throw error;
+  }
+};
+
+export const uploadAttachment = async (ticketKey : string, attachmentFile : string) => {
+
+  const apiBody = {
+    path: "webhook/support/get-issue",
+    data: {"ticketKey" : ticketKey},
+    method: "post",
+    headers: lcHeaders
+  };
+  try {
+    const result = await SupportApi.secureRequest(apiBody);
+    return result?.data?.length === 1 ? result.data as any : null;
+  } catch (error) {
+    console.error("Error getting individual Support Ticket: ", error);
+    throw error;
+  }
+};
+
+
 
 export default SupportApi;

client/packages/lowcoder/src/i18n/locales/en.ts

@@ -3158,6 +3158,21 @@ export const en = {
     "noEmail": "No Email",
     "details": "Details",
     "reloadTickets" : "Reload Tickets",
+    "createdDate": "Created Date",
+    "updatedDate": "Updated Date",
+    "description": "Issue Description",
+    "subtasks": "Subtasks",
+    "subtasksProgress": "Progress of all Subtasks",
+    "attachments": "Issue Attachments",
+    "comments": "Comments",
+    "addComment": "Add Comment",
+    "addAttachment": "Add Attachment",
+    "edit": "Edit Ticket Description",
+    "save": "Save Ticket Description",
+    "cancel": "Cancel",
+    "submitComment": "Submit Comment",
+    "upload": "Submit Attachment",
+    "selectFile": "Select File",
   },
 
   "carousel": {