Error using a synchronizer to fetch the products

[MeladNassar]

problems in fetching products using a synchronizer in fetching products from a DHuS server reporting the following

[1.0][2018-03-26 09:36:44,156][ERROR] Synchronizer#0 Product S3A_SL_1_RBT____20170223T015307_20170223T015607_20170224T093558_0179_014_331_1799_MAR_O_NT_002 failed to download (ODataProductSynchronizer.java:800 - SyncExecutor)
java.util.concurrent.ExecutionException: java.io.IOException: Cannot download https://coda.eumetsat.int/odata/v1/Products('b872ad61-ecc4-44f0-8b03-1e97a64002a9')/$value, Reason='Internal Server Error' (HTTP500) Cause='MediaRegulationException : An exception occured while creating a stream: Maximum number of 40 concurrent flows achieved by the user "eumesdias"'

it looks like the DHuS server had a limitation of the max parallel download 40 but from the server there is no 40 downloads in parallel ! because it is protected by a proxy HTTP using a mod_qos imposing this limit
the server uses DHuS version 0.12.5-6

could be an issue in using the Synchronizer to download products ?

[SentinelDataHub]

Hi @MeladNassar,
Our team took over this issue.
We 'll keep you updated.

Cheers,
DataHubSystem Team