Send a ticket message action in trengo (#19087)

PrajwalLokhande2003 · michelle0927 · coderabbitai[bot] · web-flow · commit 47013e546be1 · 2025-11-18T10:03:08.000-05:00
* Added 6 new actions to support advanced cell formatting, data validation, and protection * resolve PR comment * Update components/google_sheets/actions/add-conditional-format-rule/add-conditional-format-rule.mjs Co-authored-by: coderabbitai[bot] <136622811+coderabbitai[bot]@users.noreply.github.com> * Update components/google_sheets/actions/set-data-validation/set-data-validation.mjs Co-authored-by: coderabbitai[bot] <136622811+coderabbitai[bot]@users.noreply.github.com> * add-conditional-format-rule updates * add-protected-range updates * delete-conditional-format-rule update * merge-cells update * set-data-validation update * update-conditional-format-rule updates * send a ticket message action added in trengo * Revert "send a ticket message action added in trengo" This reverts commit 7c93828. * send a ticket message action added in trengo * updates * versions * fix key --------- Co-authored-by: michelle0927 <michelle0927@users.noreply.github.com> Co-authored-by: coderabbitai[bot] <136622811+coderabbitai[bot]@users.noreply.github.com> Co-authored-by: Michelle Bergeron <michelle.bergeron@gmail.com>
diff --git a/components/trengo/actions/attach-label/attach-label.mjs b/components/trengo/actions/attach-label/attach-label.mjs
@@ -4,7 +4,7 @@ export default {
   key: "trengo-attach-label",
   name: "Attach Label",
   description: "Attach a label to a ticket. [See the documentation](https://developers.trengo.com/reference/apply-a-label)",
-  version: "0.0.1",
+  version: "0.0.2",
   type: "action",
   annotations: {
     destructiveHint: false,
diff --git a/components/trengo/actions/create-contact/create-contact.mjs b/components/trengo/actions/create-contact/create-contact.mjs
@@ -3,7 +3,7 @@ import app from "../../trengo.app.mjs";
 export default {
   type: "action",
   key: "trengo-create-contact",
-  version: "0.0.6",
+  version: "0.0.7",
   annotations: {
     destructiveHint: false,
     openWorldHint: true,
diff --git a/components/trengo/actions/find-contacts/find-contacts.mjs b/components/trengo/actions/find-contacts/find-contacts.mjs
@@ -4,7 +4,7 @@ import app from "../../trengo.app.mjs";
 export default {
   type: "action",
   key: "trengo-find-contacts",
-  version: "0.0.6",
+  version: "0.0.7",
   annotations: {
     destructiveHint: false,
     openWorldHint: true,
diff --git a/components/trengo/actions/get-label/get-label.mjs b/components/trengo/actions/get-label/get-label.mjs
@@ -4,7 +4,7 @@ export default {
   key: "trengo-get-label",
   name: "Get Label",
   description: "Get a label by ID. [See the documentation](https://developers.trengo.com/reference/get-a-label)",
-  version: "0.0.1",
+  version: "0.0.2",
   type: "action",
   annotations: {
     destructiveHint: false,
diff --git a/components/trengo/actions/get-message/get-message.mjs b/components/trengo/actions/get-message/get-message.mjs
@@ -4,7 +4,7 @@ export default {
   key: "trengo-get-message",
   name: "Get Message",
   description: "Get a message by ID. [See the documentation](https://developers.trengo.com/reference/fetch-a-message)",
-  version: "0.0.1",
+  version: "0.0.2",
   type: "action",
   annotations: {
     destructiveHint: false,
diff --git a/components/trengo/actions/list-articles/list-articles.mjs b/components/trengo/actions/list-articles/list-articles.mjs
@@ -4,7 +4,7 @@ import app from "../../trengo.app.mjs";
 export default {
   type: "action",
   key: "trengo-list-articles",
-  version: "0.0.4",
+  version: "0.0.5",
   annotations: {
     destructiveHint: false,
     openWorldHint: true,
diff --git a/components/trengo/actions/list-labels/list-labels.mjs b/components/trengo/actions/list-labels/list-labels.mjs
@@ -5,7 +5,7 @@ export default {
   key: "trengo-list-labels",
   name: "List Labels",
   description: "List all labels. [See the documentation](https://developers.trengo.com/reference/list-all-labels)",
-  version: "0.0.1",
+  version: "0.0.2",
   type: "action",
   annotations: {
     destructiveHint: false,
diff --git a/components/trengo/actions/list-messages/list-messages.mjs b/components/trengo/actions/list-messages/list-messages.mjs
@@ -5,7 +5,7 @@ export default {
   key: "trengo-list-messages",
   name: "List Messages",
   description: "List messages from a ticket. [See the documentation](https://developers.trengo.com/reference/list-all-messages)",
-  version: "0.0.3",
+  version: "0.0.4",
   annotations: {
     destructiveHint: false,
     openWorldHint: true,
diff --git a/components/trengo/actions/list-tickets/list-tickets.mjs b/components/trengo/actions/list-tickets/list-tickets.mjs
@@ -5,7 +5,7 @@ export default {
   key: "trengo-list-tickets",
   name: "List Tickets",
   description: "List tickets according to the specified criteria. [See the documentation](https://developers.trengo.com/reference/list-all-tickets)",
-  version: "0.0.3",
+  version: "0.0.4",
   annotations: {
     destructiveHint: false,
     openWorldHint: true,
diff --git a/components/trengo/actions/log-a-voice-call/log-a-voice-call.mjs b/components/trengo/actions/log-a-voice-call/log-a-voice-call.mjs
@@ -3,7 +3,7 @@ import app from "../../trengo.app.mjs";
 export default {
   type: "action",
   key: "trengo-log-a-voice-call",
-  version: "0.0.6",
+  version: "0.0.7",
   annotations: {
     destructiveHint: false,
     openWorldHint: true,
diff --git a/components/trengo/actions/send-a-message/send-a-message.mjs b/components/trengo/actions/send-a-message/send-a-message.mjs
@@ -3,7 +3,7 @@ import app from "../../trengo.app.mjs";
 export default {
   type: "action",
   key: "trengo-send-a-message",
-  version: "0.0.6",
+  version: "0.0.7",
   annotations: {
     destructiveHint: false,
     openWorldHint: true,
diff --git a/components/trengo/actions/send-a-team-chat-message/send-a-team-chat-message.mjs b/components/trengo/actions/send-a-team-chat-message/send-a-team-chat-message.mjs
@@ -4,7 +4,7 @@ import app from "../../trengo.app.mjs";
 export default {
   type: "action",
   key: "trengo-send-a-team-chat-message",
-  version: "0.0.6",
+  version: "0.0.7",
   annotations: {
     destructiveHint: false,
     openWorldHint: true,
diff --git a/components/trengo/actions/send-a-ticket-message/send-a-ticket-message.mjs b/components/trengo/actions/send-a-ticket-message/send-a-ticket-message.mjs
@@ -0,0 +1,65 @@
+import app from "../../trengo.app.mjs";
+
+export default {
+  type: "action",
+  version: "0.0.1",
+  key: "trengo-send-a-ticket-message",
+  annotations: {
+    destructiveHint: false,
+    openWorldHint: true,
+    readOnlyHint: false,
+  },
+  name: "Send A Ticket Message",
+  description: "Send a message to a ticket. [See the documentation](https://developers.trengo.com/reference/send-a-message)",
+  props: {
+    app,
+    ticketId: {
+      propDefinition: [
+        app,
+        "ticketId",
+      ],
+    },
+    message: {
+      propDefinition: [
+        app,
+        "message",
+      ],
+    },
+    internalNote: {
+      type: "boolean",
+      label: "Internal Note",
+      description: "If true, this message will be visible only to your team",
+      optional: true,
+      default: false,
+    },
+    subject: {
+      type: "string",
+      label: "Subject",
+      description: "The subject of the message. Only used when the message is an email.",
+      optional: true,
+    },
+    attachmentIds: {
+      propDefinition: [
+        app,
+        "attachmentIds",
+      ],
+      optional: true,
+    },
+  },
+  async run({ $ }) {
+    const resp = await this.app.sendTicketMessage({
+      $,
+      ticketId: this.ticketId,
+      data: {
+        message: this.message,
+        internal_note: this.internalNote,
+        subject: this.subject,
+        attachment_ids: this.attachmentIds,
+      },
+    });
+
+    $.export("$summary", `Message sent to ticket ${this.ticketId}`);
+
+    return resp;
+  },
+};
diff --git a/components/trengo/actions/send-a-whatsapp-message-template/send-a-whatsapp-message-template.mjs b/components/trengo/actions/send-a-whatsapp-message-template/send-a-whatsapp-message-template.mjs
@@ -4,7 +4,7 @@ import app from "../../trengo.app.mjs";
 export default {
   type: "action",
   key: "trengo-send-a-whatsapp-message-template",
-  version: "0.0.6",
+  version: "0.0.7",
   annotations: {
     destructiveHint: false,
     openWorldHint: true,
diff --git a/components/trengo/package.json b/components/trengo/package.json
@@ -1,6 +1,6 @@
 {
   "name": "@pipedream/trengo",
-  "version": "0.4.0",
+  "version": "0.5.0",
   "description": "Pipedream Trengo Components",
   "main": "trengo.app.mjs",
   "keywords": [
diff --git a/components/trengo/sources/new-inbound-message/new-inbound-message.mjs b/components/trengo/sources/new-inbound-message/new-inbound-message.mjs
@@ -4,7 +4,7 @@ export default {
   key: "trengo-new-inbound-message",
   name: "New Inbound Message Event (Instant)",
   description: "Emit new event when an inbound message is received. [See the documentation](https://developers.trengo.com/docs/webhooks)",
-  version: "0.0.5",
+  version: "0.0.6",
   type: "source",
   dedupe: "unique",
   ...common,
diff --git a/components/trengo/sources/new-internal-note/new-internal-note.mjs b/components/trengo/sources/new-internal-note/new-internal-note.mjs
@@ -4,7 +4,7 @@ export default {
   key: "trengo-new-internal-note",
   name: "New Internal Note Event (Instant)",
   description: "Emit new event when an internal note is added. [See the documentation](https://developers.trengo.com/docs/webhooks)",
-  version: "0.0.5",
+  version: "0.0.6",
   type: "source",
   dedupe: "unique",
   ...common,
diff --git a/components/trengo/sources/new-outbound-message/new-outbound-message.mjs b/components/trengo/sources/new-outbound-message/new-outbound-message.mjs
@@ -4,7 +4,7 @@ export default {
   key: "trengo-new-outbound-message",
   name: "New Outbound Message Event (Instant)",
   description: "Emit new event when an outbound message sent. [See the documentation](https://developers.trengo.com/docs/webhooks)",
-  version: "0.0.5",
+  version: "0.0.6",
   type: "source",
   dedupe: "unique",
   ...common,
diff --git a/components/trengo/sources/phone-call-ended/phone-call-ended.mjs b/components/trengo/sources/phone-call-ended/phone-call-ended.mjs
@@ -4,7 +4,7 @@ export default {
   key: "trengo-phone-call-ended",
   name: "New Phone Call Ended Event (Instant)",
   description: "Emit new event when a phone call ends. [See the documentation](https://developers.trengo.com/docs/webhooks)",
-  version: "0.0.5",
+  version: "0.0.6",
   type: "source",
   dedupe: "unique",
   ...common,
diff --git a/components/trengo/sources/phone-call-missed/phone-call-missed.mjs b/components/trengo/sources/phone-call-missed/phone-call-missed.mjs
@@ -4,7 +4,7 @@ export default {
   key: "trengo-phone-call-missed",
   name: "New Phone Call Missed Event (Instant)",
   description: "Emit new event when an phone call missed. [See the documentation](https://developers.trengo.com/docs/webhooks)",
-  version: "0.0.5",
+  version: "0.0.6",
   type: "source",
   dedupe: "unique",
   ...common,
diff --git a/components/trengo/sources/phone-call-started/phone-call-started.mjs b/components/trengo/sources/phone-call-started/phone-call-started.mjs
@@ -4,7 +4,7 @@ export default {
   key: "trengo-phone-call-started",
   name: "New Phone Call Started Event (Instant)",
   description: "Emit new event when a phone call starts. [See the documentation](https://developers.trengo.com/docs/webhooks)",
-  version: "0.0.5",
+  version: "0.0.6",
   type: "source",
   dedupe: "unique",
   ...common,
diff --git a/components/trengo/sources/ticket-closed/ticket-closed.mjs b/components/trengo/sources/ticket-closed/ticket-closed.mjs
@@ -4,7 +4,7 @@ export default {
   key: "trengo-ticket-closed",
   name: "Ticket Closed (Instant)",
   description: "Emit new event when a ticket is closed. [See the documentation](https://developers.trengo.com/docs/webhooks)",
-  version: "0.0.3",
+  version: "0.0.4",
   type: "source",
   dedupe: "unique",
   ...common,
diff --git a/components/trengo/sources/ticket-label-added/ticket-label-added.mjs b/components/trengo/sources/ticket-label-added/ticket-label-added.mjs
@@ -4,7 +4,7 @@ export default {
   key: "trengo-ticket-label-added",
   name: "New Ticket Label Added Event (Instant)",
   description: "Emit new event when a ticket label is added. [See the documentation](https://developers.trengo.com/docs/webhooks)",
-  version: "0.0.5",
+  version: "0.0.6",
   type: "source",
   dedupe: "unique",
   ...common,
diff --git a/components/trengo/sources/ticket-reopened/ticket-reopened.mjs b/components/trengo/sources/ticket-reopened/ticket-reopened.mjs
@@ -4,7 +4,7 @@ export default {
   key: "trengo-ticket-reopened",
   name: "Ticket Reopened (Instant)",
   description: "Emit new event when a ticket is reopened. [See the documentation](https://developers.trengo.com/docs/webhooks)",
-  version: "0.0.3",
+  version: "0.0.4",
   type: "source",
   dedupe: "unique",
   ...common,
diff --git a/components/trengo/sources/voice-call-recorded/voice-call-recorded.mjs b/components/trengo/sources/voice-call-recorded/voice-call-recorded.mjs
@@ -4,7 +4,7 @@ export default {
   key: "trengo-voice-call-recorded",
   name: "New Voice Call Recorded Event (Instant)",
   description: "Emit new event when a voice call is recorded. [See the documentation](https://developers.trengo.com/docs/webhooks)",
-  version: "0.0.4",
+  version: "0.0.5",
   type: "source",
   dedupe: "unique",
   ...common,
diff --git a/components/trengo/trengo.app.mjs b/components/trengo/trengo.app.mjs
@@ -303,6 +303,15 @@ export default {
         ...args,
       });
     },
+    async sendTicketMessage({
+      ticketId, ...args
+    }) {
+      return this._makeRequest({
+        method: "POST",
+        path: `/tickets/${ticketId}/messages`,
+        ...args,
+      });
+    },
     async getHelpCenters(args = {}) {
       return this._makeRequest({
         path: "/help_center",
