feat(ticket-labels): add intelligent labels to tickets

[kdev]

Is your feature request related to a problem? Please describe.

Describe the solution you'd like

### Tasks
- [ ] admin/mod can create a label-content pair (command)
- [ ] create a NLU/NLP model for the server based on that info
- [ ] add labels to tickets based on that model

Describe alternatives you've considered
No ticket system, this may be discussed

Additional context
-- none --