retrait impossible d'eos depuis scatter version 12.1.1

[sergiodigio300]

Bonjour,
Lorsque je veux retirer les eos depuis la mise à jour vers scatter 12.1.1, j'ai toujours la même erreur qui s'affiche " failed to fetch" !
De plus, la plus part du temps que je l'ouvre, la case pour l'adresse n'apparait pas.
Pouvez vous me dire quoi faire ?
Merci d'avance
Cordialement,
Serge MARINI
EOS error.pdf

[sergiodigio300]

Hello,
When I want to remove eos from the update to scatter 12.1.1, I still get the same "failed to fetch" error!
In addition, most of the time that I open it, the box for the address does not appear.
Can you tell me what to do?
thanks in advance
Cordially,
Serge MARIN
Scatter Doc2.zip
I

[sergiodigio300]

Hello,
When I want to remove eos from the update to scatter 12.1.1, I still get the same "failed to fetch" error!
In addition, most of the time that I open it, the box for the address does not appear.
Can you tell me what to do?
thanks in advance
Cordially,
Serge MARINI