Michael Snowden
+Full Stack Web Developer
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Summary
+ +Charismatic, talented and diligent professional offering expertise in + business management, customer service and communications. Poised and + competent team builder and natural leader who thrives in fast-paced work + environments. +
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Experience
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Golds Gym
+ + Front Desk Manager+ Killeen, Texas July 2018 - Present +
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- Ensure consistent service excellence by all team members. +
- Responsible for the monthly inventory process to be completed accurately + and on time, including managing and receiving orders for retail & + concessions. +
- Ensures that all front desk policies and procedures are followed, + such as proper member check-in, telephone inquiry, guest registration, + replacement of member ID cards, delinquent account procedures, + account change requests & updates, travel/guest passes. +
- Maintains personal sales production expectations on monthly + basis. +
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Vida Fitness
+ + Team Supervisor+ Washington, DC Jan 2017 - Jun 2018 + +
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- Provided the highest level of customer service to members, prospective + members and guests. +
- Consistent application and enforcement of workplace policies and + procedures. +
- Oversee the day-to-day operations of the front desk. Manage and + continually strive to increase the effectiveness and efficiency of + operations in support of the company sales. +
- Monitored inventory levels by forecasting demand, evaluating potential + shortages and running daily inventory reports. +
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The Lab ATX
+ + Facility Director+ Austin, Texas Sept 2015 - Dec 2016 + +
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- Direct the activities of all facility functions, assigns duties and + delegates authority to accomplish them. +
- Developed and enforced policies and directives for efficient + administration. +
- Supplemented policies with written guidelines and procedures. +
- Manage and continually strive to increase the effectiveness and + efficiency of operations services in support of the company sales. + Improve operation systems, process, and policies to support the + company's departments. +
- Project quality control and assessment. Ensures that adequate + procedures, method, and techniques are established in all programs + and operations. +
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Newton High School
+ + Fine Arts Instructor+ Newton, Texas Aug 2013 - Jun 2015
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- Compiled a dynamic syllabus for the school year and implemented + curriculum. +
- Established a safe, inclusive and respectful learning environment for + a diverse population by: engaging students as individuals with unique + interests and strengths, supporting learners and actively engaging in + differentiated classroom activities, facilitating students discussing + content and making connections between the current lesson and their + interests. +
- Provided research-based strategies to increase creativity, + critical thinking skills and collaboration in
 personally meaningful + ways to each student. +
- Maintained a dialogue with parents/guardians to further + facilitate the success of each student. +
- Exposed students to the endless possibilities of artistic + processes and the personal and social benefits of creative + expression. +
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| November 2018 









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